Shipping policy
SHIPPING POLICY
We ship orders to the destinations available at checkout.
SHIPPING COSTS
Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.
ORDER PROCESSING
Orders are processed after payment has been received. Processing and delivery times may vary depending on the destination, product availability, shipping method, and carrier.
DELIVERY
Estimated delivery times are provided at checkout where available. Delivery times are estimates only and are not guaranteed. Delays may occur due to circumstances outside our control, including carrier delays, customs processing, weather, or other unforeseen events.
CUSTOMS AND IMPORT DUTIES
For orders delivered outside Denmark, additional customs duties, import taxes, or other charges may apply depending on the destination country. Unless otherwise stated at checkout, any such charges are the responsibility of the customer.
DELIVERY PROBLEMS
If your order is delayed, lost, or damaged during shipping, please contact us at support@awelino.com and provide your order details. We will assist you in contacting the relevant shipping carrier where appropriate.
CHANGES TO THIS SHIPPING POLICY
We reserve the right to update this Shipping Policy when necessary. Any changes will be posted on this page.